Telcos seek AI-led service quality monitoring, want rethink of traditional drive tests

These drive tests capture on-the-ground mobile network performance across diverse usage environments, such as cities, hotspots, and public transport hubs. Multiple advanced test handsets are used, and the sessions are monitored and analyzed in real time using advanced software systems, according to Trai.

“There are still network and quality of service parameters that are still very stringent and manually being done. With advances in technology and superior analytics enabled by AI, these can be easily corroborated. You don’t need to do drive tests; you can have other ways of managing,” the second person aware of the matter said.