Mint Explainer | Why an iOS update became a consumer rights issue
Can consumer law override such contractual claims?
Yes, a warranty is a contractual arrangement between the company and the consumer, but its terms do not automatically insulate a company from obligations under India’s consumer protection laws. The Consumer Protection Act, 2019, allows authorities to examine practices that may amount to unfair trade practices or mislead consumers, and gives the CCPA powers to investigate such practices and direct corrective action.
