RBI weighs AI playbook for lenders as they ramp up tech use
Reality check
India’s lenders, on their part, are gung-ho on the use of AI in their respective businesses. Consumer financier Bajaj Finance, for instance, has set up AI-based cameras in over 500 stores, which will be able to figure out when an existing customer walks in, allowing the lender to pitch personalized offers. It now plans to expand this to 3,000 stores by March 2027.
